Ticket Policy and FAQ’s
Ways to Purchase Tickets
Online
Choose your own seats and buy your tickets online.
Phone
For Subscription Sales, call 253-887-7777. (Please have your Mastercard or Visa information ready.)
At the Door
Purchase tickets (subject to availability) at the venue one hour prior to each performance.
Print at Home and Mobile ticket holders do not need to stop at the box office for printed tickets, simply show your paper or phone to the ushers. If you would like your tickets mailed to you, you will receive them within one week of your order. Tickets may also be held at Will Call and can be picked up beginning one hour prior to the concert.
Music Director Wesley Schulz and Executive Director Rachel Perry answer common questions about attending a concert with Auburn Symphony.
Ticket Exchanges
Tickets are non-refundable, however exchanges to a different date may be requested at least 24 hours prior to the performance.
Ticket Discounts
Student, Teacher, and Family Member Tickets
Teachers, students, and their family members are eligible to receive $12 tickets to Auburn Symphony Orchestra performances. To get this special rate, simply select the student ticket rate at auburnsymphony.org or call 253-887-7777 and ask for the student, teacher, and family member discount.
Under 25
Young adults under the age of 25 are now eligible to purchase student rate tickets.
Season Tickets
Save up to $60 when you purchase a 6 or 4 concert package.
$5 TeenTix Available
That means ANY teenager (13-19 years old) with a FREE TeenTix pass can purchase $5 day-of-show tickets at Auburn Symphony and over 70 more organizations in the greater Seattle area. Learn more at TeenTix.org.
Accessibility
Wheelchair
Wheelchair accessible seating and parking is available at all of our venues. When ordering tickets, please look for wheelchair seating and state any special needs so that we can best accommodate your seating preferences.
Seating Charts
Auburn Performing Arts Center
Federal Way Performing Arts and Event Center
Auburn Symphony now offers zoned seating.
Zone 1, shown in yellow, are the most popular seats. Reserve one for $45 or $15 for student & family.
Zone 2, shown in green, are available for $35 or $12 for student & family.
Zone 3, shown in blue, are available for $25 or $10 for student & family.
FAQ’s
Music Questions
What is a symphony orchestra?
A symphony orchestra is a large ensemble that includes string, brass, woodwind, and percussion instruments. Auburn Symphony has 60-85 musicians on the stage at one time! The sound can be tremendous and powerful, while at other times dainty and light depending on what the music calls for.
What is a chamber ensemble?
A chamber ensemble is a smaller ensemble than a symphony orchestra, and can be from 2-25 musicians. Most of our Chamber Series concerts feature 3-6 musicians. The name comes from the ensemble fitting into a room, or chamber.
What type of music does a symphony orchestra play?
Auburn Symphony performs music composed as early as the 1700s to as recently as this decade. We take pride in featuring traditional classical works alongside works by living composers, as well as popular tunes.
Can I audition for ASO?
Auburn Symphony is unique in that our core players come from the Pacific Northwest Ballet Orchestra, and subs are found through that network as well, so we do not hold regular auditions.
Concert Questions
What should I wear?
Our top priority is your enjoyment, so wear whatever makes you most comfortable. Out on a date with your loved one? Dress up a little! Coming straight from another activity? Come as you are.
What time should I arrive?
We recommend arriving about 30 minutes early. This allows you to park, find your seat, and use the restroom before the start of the concert.
What if I arrive late?
You will be seated during a break in the music.
May I bring my children?
We encourage family attendance with children 5 and older to most concerts, and sometimes hold events suitable for all ages.
How long is a concert?
Concert Lengths are listed in the information about each concert on the Season Events page.
When do I applaud?
Typically, audiences will only clap at the end of a piece after the conductor has put their arms down and turned around to acknowledge the audience. However, if you enjoy what you heard, there is no reason for you to not show your joy and appreciation by applauding!
May I use my phone?
Out of respect for the musicians and fellow concert-goers, we ask that you turn off your phones during the performance. No photography or videography is allowed during the performance except for the photographers and videographers we have contracted to record our performances. However, we encourage you to connect with us on social media before, at intermission, and after the concert to share your experience!